HOW WE WORK
How We Work
A common platform, configured to your brand, catalog, customers, and markets
Every catalog is different. Your categories, channels, markets, and how your shoppers search are unique to you, so templates don’t work. A typical tool leaves the work to your team. An agency does the work, but the system stays with them. Gravton is different: a shared platform, tailored around your business by the team who built it.
THE MODEL
85% platform, 10% implementation, 5% customer success
85% Platform
Gravton’s technology and data. Improvements for one customer make the platform better for everyone.
10% Implementation
Our team sets up the platform to match your catalog, channels, markets, competitors, and brand voice. Nothing is cookie-cutter.
5% Customer success
We regularly review results and next steps. Your feedback shapes what we build next.
The platform does most of the work, so it scales to thousands of products. The work that needs to be unique to you is handled by people, especially at the start.
ONBOARDING
Live in two to four weeks
Most brands are live within two to four weeks, and that window keeps getting shorter. Founders and engineers stay closely involved throughout, because the decisions made in the first weeks shape everything the platform does afterwards.
STEP 1
Configure
We do: connect your catalog or feed, store, and Search Console, then set up your markets, competitors, and channels.
You give: access, brand guidelines, and the claims you can make.
STEP 2
Build the demand universe
We do: find what your products solve for and the questions your shoppers ask at each stage. This is the heaviest part of onboarding.
You give: your priority categories, products and markets, and a review of the model with us.
STEP 3
Baseline and prioritize
We do: show where your brands and products win or lose, then rank the gaps across catalog, content, feeds, sources, and technical readiness.
You give: your view on what matters most to the business.
STEP 4
Fix and measure
We do: start with foundation fixes, mainly improving your catalog, product data, and content in your brand voice. Every change is tracked against the baseline.
You give: sign-off on brand-sensitive changes.
Gravton can send updates straight to your store and feeds, and always checks with you before anything brand-sensitive. For marketplaces where only your team has access, we prepare updates you can publish right away.
PRICING
Pricing starts from $1,000 per month
Pricing depends on your catalog size, the markets and channels covered, and how much your catalog needs to be improved. The first month is the most involved: building the demand universe, improving your catalog, and setting up the platform. That is why it’s priced higher. After setup, the ongoing fee covers the platform, fixes, measurement, and support.
FAQs on working with Gravton
Do you replace our agency or in-house team?
Is Gravton self-serve?
How much time does my team need to give?
How do you handle our data?
See how Gravton would work for your catalog.
Every conversation starts with a working session on your priority gaps.
Let's Talk
Every demo includes a free audit, dashboard access, and a working session on your priority gaps